Overview
Legacy Mason Contractors (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, contact our team, or use our masonry and hardscaping services. This Privacy Policy outlines the information we collect, how we use it, and the choices you have concerning your data.
Information We Collect
Personal InformationNames, phone numbers, email addresses, and social media account information provided through our website forms, calls, or text message inquiries.Project InformationAddresses, service interests (e.g., stone & paver patios, retaining walls, walkways & entry steps, chimney repair, stone veneers, outdoor kitchens & fire features, columns & pillars, stucco, masonry repairs & restoration), and any project details voluntarily provided by customers.Business Information (for commercial clients)Company name, business address, and related identifying information.Website Usage DataWe use Google Analytics and other third-party tools to collect anonymous data about website traffic, user interactions, and preferences.
How We Use Your Information
CommunicationWe use your contact information to respond to inquiries, schedule consultations, and provide relevant updates about our masonry and hardscaping services across Norwalk, Stamford, Darien, Westport, Wilton, Fairfield, Ridgefield, Trumbull, and surrounding Connecticut communities. With your explicit consent, we may send promotional texts or emails. You can unsubscribe at any time by following the opt-out instructions in the message.Service ImprovementFeedback and usage data help us improve our website, communication, and customer experience.MarketingWith your explicit consent, we may use your information for marketing purposes — including SMS, emails, newsletters, reviews, promotions, and service updates. You can opt-out of these communications at any time.AnalyticsWe use tools such as Google Analytics, Facebook, and other social media insights to understand user behavior, improve our site, and tailor our content to customer preferences.
Data Security
Secure StorageWe apply reasonable technical and administrative safeguards to protect your data against unauthorized access, alteration, or disclosure.Third-Party ToolsWhile we work only with reputable providers, we are not responsible for the privacy or security practices of third-party services outside our control.
Sharing Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted subcontractors strictly for operational support, such as scheduling or customer service. All other use cases exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information only when required by law or legal process.
Your Choices
Opt-OutYou may opt-out of marketing messages at any time by replying “STOP” to a text message or using the unsubscribe link in an email.CookiesMost browsers accept cookies by default. You can modify your settings to decline cookies if you prefer. However, this may affect certain site functions.
SMS Messaging & Mobile Communications (A2P 10DLC)
Program DescriptionWhen you book an appointment through our website and opt in to receive SMS, Legacy Mason Contractors uses your mobile number to send appointment-related messages, including booking confirmations, reminders, scheduling updates, and — with your explicit consent — occasional promotional notifications about our masonry and hardscaping services.Sample Message“Hi John! This is Legacy Mason Contractors. Your appointment for July 20 at 11:00 AM is confirmed. Call us at (888) 684-4265 if you need to reschedule. Reply STOP to unsubscribe.”Opt-InYou opt in by checking the SMS consent box on our booking, contact, or web forms and providing your mobile number. The exact consent language you agree to is quoted verbatim in the SMS Terms & Conditions section below. Message frequency varies based on your inquiry and project status. Message and data rates may apply. Consent to receive SMS is not a condition of purchasing any goods or services.Opt-Out & HelpYou may cancel SMS messages at any time by replying STOP to any message we send. After replying STOP, you will receive a confirmation message and no further SMS will be sent. For assistance, reply HELP or contact us at info@legacymason.com or (888) 684-4265.CarriersSupported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.Privacy of Mobile InformationNo mobile information — including phone numbers and SMS opt-in consent data — will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with any third parties under any circumstances. Information may be shared only with subprocessors that directly support the SMS program (such as our messaging platform provider) and only as necessary to deliver the messages you requested.Originator CertificationLegacy Mason Contractors certifies that our verified Business Profile is the originator of the calls and SMS messages sent under this program. We further certify that we will participate in traceback efforts, including those initiated by the Secure Telephony Identity Policy Administrator (STI-PA) and the US Telecom Traceback Group, in accordance with applicable A2P 10DLC and TCPA requirements.
Contact Information
If you have questions about this Privacy Policy or the information we hold, please contact us at:Legacy Mason Contractors
26 Pearl St. Unit #6, Norwalk, CT 06850
Email: info@legacymason.com
Phone: (888) 684-4265
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Notice of significant updates will be posted on our website. By using our website or communicating with us, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website or services.
SMS Terms & Conditions
By providing your phone number and submitting a form on legacymason.com, or by checking the SMS consent box on any Legacy Mason Contractors form, you agree to the following terms. These SMS terms are governed by the Privacy Policy above.Consent Language“By checking this box, I agree to receive SMS messages, emails, and/or phone call communications from Legacy Mason Contractors or Maya (their AI Assistant) about my services and account according to the terms of their privacy policy. I also agree to limited use of my shared information for service delivery and receiving up-to-date company info. Message & data rates may apply. Text back HELP for assistance or STOP to unsubscribe anytime.”Program Details
- Message frequency: Varies based on your inquiry and project status.
- Rates: Message and data rates may apply depending on your carrier plan.
- Opt-out: Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further texts.
- Help: Reply HELP for assistance or contact us at info@legacymason.com.
- Data: Your phone number will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
- Carriers: Carriers are not liable for delayed or undelivered messages.